CV

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EXPERIENCE

Amaris

UX Designer, Consultant

04/2021 - Present

cl. Turkish Airlines

1.5 Years

Designed the mobile application for iOS.

◦ Conducted comprehensive customer complaint analysis and organized related workshops.

◦ Designed and optimized main user flows, prepared wifeframes, developed a conceptual model of the domain.

cl. Essentra Components

5 Months

Designed the company website for mobile and desktop platforms.

◦ Conducted competitive analysis, authored user stories and designed the overall experience for the primary customer journey.

◦ Conducted user behavior analysis focusing on optimizing the cart and checkout process.

cl. Turkcell

3 Years

Crafted digital experiences for a total of 10+ B2C and B2B products.

proj. turkcell.com.tr

8 Months

Designed the transaction center of the website across both desktop and mobile platforms resulted in a 14% increase in the monthly traffic growth rate and 9% decrease in the bounce rate.

◦ Conducted user interviews and a card sorting test, worked on IA, designed main user flows and wireframes, prepared prototypes for usability test.

proj. Lifecare HIMS

2.5 Years

Design a HIMS (Hospital Information Management System) web product across both desktop and mobile platforms, resulted in a 34% increase in the SUS score, raising it to 82.

◦ Led design and research efforts as a team lead for the last 1.5 years. Managed all aspects of research planning and analysis.

◦ Conducted 14 field studies interviewing 40+ users in various hospitals. Conducted regular usability tests, developed hi-fi prototypes for tests.

◦ Worked on defining the requirements, user flows, wireframes, mockups and IA schemes.

◦ Developed, improved, and managed a comprehensive design system.

proj. LDM

4 Months

Designed an internal web platform utilized by business units for the management of packages, tariffs, and campaigns.

◦ Executed heuristic analysis, designed primary user flows with concept sketches, and structured IA.

proj. Odak

4 Months

Designed a big data platform that enables companies to access analyses such as visit traffic, visitor profile etc.

◦ Designed main user workflows and wireframes, worked on data visualization.

proj. Dataocean

6 Months

Designed an AutoML product that empowers users to streamline and automate the processes of building, training, and deploying machine learning models.

◦ Performed a comprehensive competitive analysis, designed primary user workflows, and subsequently conducted usability testing.

Metglobal

UX/UI Designer, In-house

Designed an online hotel extranet system for managing the inventory.

10/2019 - 01/2020

◦ Worked on primary user flows, Carried out in-depth interviews to understand family vacation experiences and developed a user journey map.

Lojika Field Labs

UX/UI Designer, In-house

Designed a mobile car sharing application.

01/2018 - 09/2019

◦ Designed concept sketches, wireframes, layouts, and mockups; conducted heuristic and competitive analyses.

EDUCATION

Istanbul Technical University

B.Sc. Industrial Product Design, 2019

Istanbul High School (Istanbul Erkek Lisesi)

High School Diploma, 2011

LANGUAGE SKILLS

English

Professional Working Proficiency

Turkish

Native

HARD SKILLS

Ideation
Wireframing
Prototyping
User research and testing
In-depth interviewing
Contextual Inquiry
Usability testing
Card sorting
Persona development
User flow mapping
Information architecture
Design systems
Interaction design
Visual design
Data Visualization
Analytics and data analysis
Agile UX
Responsive design
Accessibility
UX Writing

SOFT SKILLS

Effective communication
Leadership
Problem solving
Critical thinking
Stakeholder management
Workshop facilitation

TOOL SKILLS

Figma
Sketch
Framer
Hotjar
Optimal Workshop
Miro